One inbox for WhatsApp and Instagram. AI agents sell from your real catalog, recover abandoned carts, and screen risky cash-on-delivery orders before you ship them.
Before & after
Without AION
With AION
Everything in one place
Most tools stop at the inbox. AION carries the conversation all the way through stock, the order, risk, delivery and payment.
A post comment with buying intent gets pulled into a real DM thread automatically, filtered by channel, status, and what still needs a human.
Price, stock, delivery and COD answered from your real data — not generic guesses.
Per-location stock, low-stock alerts and a full audit trail. Orders decrement stock automatically.
Capture the order in chat, move it through confirmed, shipped and delivered, and record COD or partial payments as they land.
AI agents
Not one chatbot bolted onto a form. Each agent owns a job — selling, capturing leads, recovering stalled orders, and keeping cash-on-delivery from becoming a loss.
It reads your live products, stock, delivery rules and offers before replying — so the price it quotes is the price you set, and the stock it promises is stock you actually have.
The tan tote is Rs 4,500 and we have 18 in stock right now.
Source
Product #A-221
Stock
18 · Warehouse A
A comment with the right keyword becomes an instant DM. A Click-to-WhatsApp ad becomes a tracked conversation you can attribute back to the exact campaign that paid for it.
“price?”
Hi! It is Rs 4,500 with free delivery over Rs 5,000. Want me to reserve one?
When an order draft goes quiet, the agent reaches back out on its own schedule. If the messaging window has closed, it hands the recovery to a human instead of silently failing.
Draft order #D-318
Ayesha K. · 2 items
Still want me to place that order? Your items are reserved for a little longer.
Cash on delivery only works if the parcel gets accepted. Every order is scored on weighted signals — order history, cancelled drafts, address completeness — and risky ones are held for review instead of dispatched.
Order #1088 · COD
HELDThe tan tote is Rs 4,500 and we have 18 in stock right now.
Source
Product #A-221
Stock
18 · Warehouse A
COD is how most of your customers want to pay — and how most of your margin disappears when a parcel gets refused. AION scores every order before it ships, using signals you weight yourself, and holds the risky ones for review.
Signals you control
Order history, cancelled drafts, first-time buyers, address completeness — each with a weight you set.
Thresholds you set
Medium and high bands decide what passes, what is flagged and what is held.
Held, not shipped
High-risk orders move to review instead of dispatch, so you decide before you spend on delivery.
It learns from you
Confirmed outcomes are recorded, so the picture of what actually goes wrong keeps sharpening.
Order #1088 · COD
Marketing & growth
Run the ad, open the conversation, close the order — and trace the whole path back to the campaign that paid for it.
Ad or comment
Click-to-WhatsApp or a keyword reply
Conversation
Agent picks it up instantly
Order
Created from the chat
Attribution
Traced to the campaign
Send to VIPs, at-risk buyers or dormant customers — segments built from real order behaviour, not a static list.
Build Meta campaigns with budgets, targeting, schedules and a live ad preview, then publish without leaving AION.
Every conversation is tagged with the campaign that produced it, so you can see which ad actually created orders.
Push products to your Meta catalog so ads and shops stay in step with the stock you actually hold.
Every WhatsApp message, Instagram DM and comment in one place, updating live. Open the customer beside the conversation and see their orders, spend and tags without leaving the thread.
Ayesha K.
Is the tan tote in stock?
Studio Vale
Commented: price?
Bilal R.
Delivery to Lahore, COD?
And a lot more
Every module is tenant-isolated and permission-controlled, so growing your team never means handing over the keys.
Unified profiles with order history, tags, lifecycle stages and segments like VIP, at-risk and dormant.
Create templates, submit them to Meta for approval, track status, and send them straight from the inbox.
Availability, fees and estimated days per city or area — quoted automatically by the agent.
Turn a comment keyword into an instant DM so hot leads never sit waiting.
Ask about revenue, stock or an order in plain language and get an answer from live data.
Owner, admin, manager, agent and viewer roles, plus per-person permission overrides.
SKUs, barcodes, categories, variants and per-location stock with a full transaction ledger.
Track paid, partial and cash-on-delivery orders, with amounts recorded as they are collected.
Integrations
Connect the channels and tools your store already runs on — with more landing soon.
How it works
Link WhatsApp Business and Instagram in a guided flow. No developer, no webhooks to configure.
Import your catalog, set stock, then tell AION your delivery zones, fees and COD policy.
Review agent replies until you trust them, then let the agents run while your team handles exceptions.
Pricing
No credit card to get started. Cancel whenever you like.
Everything you need to run your first conversations and orders.
For stores that want AI agents selling around the clock.
For multi-brand operations with bespoke requirements.
FAQ
Give them instant answers, accurate stock and a real order — without hiring a bigger team.
Start freeNo credit card required